1 hour ticket response
We are specialized in delivering a prompt and proper answer to each tech support ticket submitted by a customer. Our capable help desk support team representatives will review your query and will think of the best option. We offer a 1–hour response time guarantee for all support tickets. In fact, our average tech support ticket response time has proven to be twenty minutes.
A Premium Client Support Service
Each member of our help desk staff has several years of experience in the cloud plans world and the majority of them have been with us for at least five years. They all are ready to respond to all your requests in the most professional manner possible.
An Easy–to–Browse Help Center Section
To help you get a quick suggestion on how to use a certain feature, we have included a very intuitive Help section in your Online Control Panel. You can browse through a large selection of web hosting account administration articles and website administration articles, have a glimpse at our F.A.Q. repository or check out our instructional video tutorials.
