Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Online Control Panel you will find an in–depth Help Center section offering a myriad of how–to articles and frequently asked questions. They are contributed by our support team of practiced techs. Simply type in your question and our smart platform will offer you the most appropriate answer.

  • Top quality support service

  • Educational Video Clips

  • For those of you who wish to find out how to handle a regularly encountered problem by watching a video lesson, we’ve added a compilation of video tutorials to our Online Control Panel. All the educational video clips are very short and simple to follow. They offer you visual presentations of different web site administration operations.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 technical support service and a one–hour response guarantee. Our qualified tech support engineers will be online 24x7 to reply to your queries and to fix any problem that you may come across. Just send a tech support request from the Help Center section and we will reply to you immediately.