Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour resolution guarantee with all our cloud plans packages, meaning each help inquiry you email will undoubtedly be answered to within 60 minutes max. Our support company members have been trained to very quickly overcome any case and to offer you detailed guidance on any difficulty that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our staff of specialists is going to be on–line for you 24x7x365 to react to all of your queries and to remedy any situation you will likely have. You will be able to submit a help support ticket from the CloudHost Online Control Panel or drop an email anytime. Also, on working days, you’re able to ring us or take advantage of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a detailed know–how base into the Control Panel so that you could obtain practical step–by–step details anytime. Each section of the Control Panel features its own contextual help area displaying a group of how–to posts. We have also organized instructional videos to supply you with a more effective visual representation of precisely how to accomplish any presented process.