Service Uptime Guarantee
What is contained in the service uptime guarantee and why is it so essential when you choose your hosting service provider?
The service uptime for every cloud hosting account is of considerable importance. If you’re using a server which has chronic problems and your website is not available for extended periods of time, it is more likely that visitors will not come back. If you have an online store, for instance, it will mean lost clients smaller income. Your websites might even get penalized by search engines like google with lower rankings regardless how good their content is. To avoid this kind of scenario, it is best to always make certain that the hosting service you get is stable. This way, the success of your site will depend solely on its content and your advertising and marketing campaigns and won't be affected by hosting-related issues that you have no control of.
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Service Uptime Guarantee in Cloud Hosting
If you obtain a
cloud hosting plan from us, we guarantee that your web sites will be functioning at least 99.9% of the time. We have virtually eradicated the web server downtime by using an innovative cloud hosting platform in which independent groups of web servers handle each part of the overall service - files, databases, e-mail messages, etc. In that way, when there is a problem with a server, the other web servers within the cluster shall simply take over and your websites will not be affected the slightest bit. In order to avoid any infrastructure complications, we also have diesel backup generators and several independent Internet providers. Knowledgeable administrators keep tabs on the servers 24/7 to sort out any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
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Service Uptime Guarantee in Semi-dedicated Servers
Our
semi-dedicated server packages include a 99.9% uptime warranty. In fact, you will not detect any downtime or service disruptions at all because of the fact that we use a groundbreaking cloud platform and rather than running everything on just a single web server as most companies do, we have separate clusters of servers that manage every service - files, emails, CP, databases, and so on. We also have a custom made load-balancing system, so our website hosting service is much more stable compared with what you'd ordinarily find on the market. To ensure that nothing will interrupt the work of your websites, our web server facilities have diesel powered backup generators and a number of independent Internet providers. We've got software and hardware firewalls to stop DDoS attacks and administrators watching the servers 24/7 to tackle any software issue that may appear.
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Service Uptime Guarantee in VPS Servers
When you obtain a Virtual Private Server from us, we guarantee that the physical hosting server your account is set up on is going to be working no less than 99.9% of the time. While we can't control what you do with your VPS and what you set up on it, we will make sure that the main server will work 24/7 without interruptions. Our facilities have redundant Internet providers and backup generators to ensure the constant work of all servers placed there. If you experience a difficulty with any virtual server on the physical one, we've got a crew of expert admins to eradicate it in a very timely manner and to ensure that the other
VPS server accounts within that server won't be affected. We use only new, thoroughly tested hardware components for all of the web servers where new virtual accounts are set up.
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Service Uptime Guarantee in Dedicated Servers
If you purchase a
dedicated server plan from our company, you can take advantage of our service and network uptime guarantee. We will ensure that your web server is available a minimum of 99.9% of the time no matter what. We use new, thoroughly tested hardware components to build each and every machine and we ensure that all the pre-installed software is working correctly before the server is handed over to the customer. We have also taken measures to prevent any possible infrastructural troubles - the continuous power supply is guaranteed by powerful diesel generators, while 24/7 access to the dedicated servers is guaranteed by using numerous independent Internet suppliers. Our experts are available 24/7, including weekends and holidays, so even if any unforeseen difficulty comes up, they'll deal with it quickly to avoid any downtime of your hosting server and the sites or offline applications accommodated on it.